Art. 1
Introduction and Purpose
These terms govern how members access, use and benefit from the Wine Club (hereinafter "Club"), the loyalty programme run by CAMBRIA VINI (hereinafter "Winery") and reserved exclusively to private customers purchasing through the official online shop.
The Club is designed to reward customer loyalty by offering commercial advantages, priority access and exclusive experiences.
Art. 4
Conditions for Enjoying the Privileges
The benefits associated with each tier are provided under the following conditions:
- Catalogue discounts. The fixed discounts associated with the tier (Bronze 5%, Silver 10%, Gold 15%) are applied automatically to the cart once the user signs in. These discounts cannot be combined with other ongoing promotions (e.g. Black Friday or seasonal sales), unless specifically stated.
- Free shipping. Valid within Italy from the thresholds indicated per tier (Bronze €150, Silver €110, Gold €80). For shipments abroad, cost is calculated on request.
- Preview access and allocations. Notifications about new vintages, limited editions or En Primeur sales will be sent via email or WhatsApp, according to the data provided in the profile. Limited-edition bottles will be allocated while stocks last, with descending priority (Gold, then Silver, then Bronze).
- Experiences and tastings (Silver and Gold). The annual complimentary tasting at the winery must be booked at least 14 days in advance via the dedicated channels (email or reserved WhatsApp number). Availability may vary during harvest periods or holidays. The reward expires if not used within the 12-month validity of the status.
Art. 5
Validity, Maintenance and Tier Downgrade
- Once a merit tier has been reached, the customer keeps the related privileges for a minimum period of 12 months from the date of reaching the tier.
- To maintain the status in the following 12 months, the customer must make purchases for a value equal to or greater than the minimum threshold of the tier.
- If the total spend over the following 12 months falls below the threshold, the system will automatically reposition the user in the tier matching the new calculated total.
In practice: as long as you keep purchasing at least your tier's threshold over 12 months, you keep the status. If you slow down, you step down to the next tier, without immediately losing the privileges already gained.
Art. 7
Personal Data Processing (Privacy)
Personal data collected for Wine Club enrolment and management will be processed by CAMBRIA VINI, as Data Controller, in full compliance with EU Regulation 2016/679 (GDPR).
Data will be used solely for delivering the Club's services, sending reserved communications and, subject to consent, for marketing activities. The full privacy notice is available in the dedicated section of the website.
Art. 8
Competent Court
Any dispute arising from the interpretation, execution or termination of these terms shall fall under the exclusive jurisdiction of the Court of Barcellona Pozzo di Gotto, subject to the application of mandatory consumer-protection laws.